Frequently Asked Questions (FAQs)
General Inquiries
70 Questions
Buyer Support
77 Questions
Freelancer Support
117 Questions
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How does MakeMyEcom’s pricing work?
MakeMyEcom offers flexible pricing plans designed to fit your needs, with transparent fees and no hidden charges.
Can I post a job for free on MakeMyEcom?
Yes, you can post your job for free on MakeMyEcom, with optional paid packages for added visibility and features.
How many job listings can I post for free on MakeMyEcom?
You can post up to 5 jobs for free on MakeMyEcom, with paid packages available for additional listings and visibility.
Create Your Profile
Why is my profile set to private?
Your profile may be set to private to protect your information. You can update your privacy settings anytime to make it visible to others.
How can I make sure my profile stays public?
You can keep your profile public by selecting the Public option in your profile privacy settings.
Which categories are eligible for the badge?
Badges are available for eligible categories based on your profile, experience, skills, and activity on MakeMyEcom.
Find a Project
Where can I check how many Connects are required to submit a proposal?
You can see the required Connects on the job listing and proposal page before submitting your proposal.
Can I purchase unlimited Connects whenever I need them?
Yes, you can purchase additional Connects whenever needed, subject to the available Connects packages and applicable purchase limits.
How many Connects can I purchase at one time?
You can purchase Connects in the available package sizes shown on the Connects purchase page, subject to any applicable limits.
Start Working
Can I edit or undo my changes?
Yes, you can edit your changes at any time. If the changes have already been saved or submitted, you may need to update them again rather than withdraw them.
Can I edit or modify an active milestone?
Yes, you can make changes to an active milestone if it has not been completed or approved. Some changes may require approval from the other party.
What should I do if my client doesn’t respond to my request?
If your client doesn’t respond, you can send a follow-up message. If there’s still no response, contact MakeMyEcom Support for assistance.
Payment Issues
Where can I find my payment receipt?
You can find your payment receipts in your Billing or Transaction History section. Receipts are available for your completed purchases and payments.
Can I receive an invoice or receipt that includes my company’s billing details?
Yes, you can receive an invoice or receipt with your company’s billing details, provided the information is added to your billing profile before payment.
How can I update the billing details for my job listings?
You can update your billing details from your account’s Billing Settings. Changes will apply to future listings and purchases.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.